We provide comprehensive warranty and post-warranty service for Rolex, Longines, Tudor, Glashütte Original and Balmain watches as well as post-warranty service for Tissot. Weʼll gladly arrange warranty service for your Tissot watches or warranty and post-warranty service for Rado, TAG Heuer or Certina. 

Watch Repairs

Most watches come with a 2 year warranty. As an exception, Rolex provides an extended 5 year warranty. All brands available in our shops offer an international warranty. Should you require any warranty repairs we'll ask you to provide us with the warranty card or certificate you received at the time of purchase.

Our customer service staff will gladly help you with repairs for your Rado, TAG Heuer or Certina, watches as well. We will not repair them ourselves but will arrange for the repairs to be carried out by an authorised service. You will be able to collect your repaired watch in our customer service at Štěpánská Street 57.

If you have a watch that we do not service directly weʼll gladly recommend an authorised service partner for the brand in question.

We are an authorised service centre for the following brands

  • Rolex
  • Longines
  • Tudor
  • Carl F. Bucherer
  • Balmain
  • Tissot
  • Glashütte Original

Contact Us

Arrange a personal meeting at one of our shops to get the best customer service. Our sales assistants will be happy to take care of you during your visit. Don’t forget to reserve a free parking card if you are coming by car.

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